Mission of IonTelecom
The mission of the IonTelecom business unit at IonIdea is to deliver innovations and
competitive advantages to the telecommunications industry.
Who do we serve?
We enable Telecom ICT Solutions Providers to deliver high-value innovative products,
solutions and services to their customers in the BSS and OSS space. The size of our customers in
this segment varies from startups to well-established global majors.
We help Telecom Operators minimize OPEX and reduce CAPEX in their Marketing, Sales and
Service Delivery functions. Our solutions and services enable them to run their businesses
smartly, efficiently and more profitably.
In both these segments, our constant endeavor is to help them enhance their competitive
What do we do?
For Telecom ICT Solutions Providers, we offer a range of services, including product
ideation, design, development, maintenance, integration and support.
We help the Telecom Operators greatly improve their operational efficiency and customer
experience. We leverage on our expertise in Big Data Analytics and Telecom to identify
opportunities for Excellence. We bring to bear our expertise in Operational Effectiveness and
Process Reengineering to design processes that enable Excellence. Finally we bring together our
skills in Enterprise Software, Cloud, and Mobility to engineer software solutions that deliver
Value we Deliver
Enhanced Competitiveness is what we ultimately deliver as a value to Telecom Operators.
Depending upon what project we engage on, this could be through increased efficiencies and
cost-reductions in business operations, reduced costs in software engineering and IT management,
increased customer retention, and increased ARPU.
We also deliver Enhanced Competitiveness to Telecom ICT Solutions Providers. We help
them bring new products to market quickly and more cost-effectively.
Here are some example of the value we deliver:
- Is your network complex and cluttered? Maintenance and
commissioning a nightmare?
Is network scalability a problem? Is it a big drain on
your CAPEX and OPEX?
- Let us simplfy it for you, by integrating Software
Defined Network (SDN) with your current network infrastructure and automating processes
in a few clicks.
Finding it challenging to deliver a unified and
connected experience to your customers in an IOT world?
- Let us help you make it cost effective and elastic
through network infrastructure virtualization, the very essence of NFV.
Interested in real-time feedback on your customer
sentiment? Want to know what they are saying about you so that you can make better business
- Let us help you profit from new opportunities
through M2M implementations.
Want to always be on top of operational efficiency
- Let us help you analyze and make sense of the
wealth of customer feedback data that is available on your systems as well as on the
- Let us apply our Data Science and Big Data
Analytics practices to help you identify operational inefficiencies and improve your
network, operations and services delivery performance.
By engaging IonIdea, you are Engaging Excellence.
With IonIdea you:
- Gain access to highly experienced telecom
professionals, who can be your advisors, consultants and heavy-liters for implementing your
network and software development, integration, deployment, migration and service rollout
- Leverage our vast experience with global vendor
platforms including Alcatel-Lucent, Ericsson, Huawei, Nokia and Siemens, to quickly
integrate your legacy IN and VAS platforms, develop newer IN and VAS applications, perform
Independent Verification and Validation.
- Can overcome challenges and successfully deploy SDN
and M2M Platforms
- Will identify opportunities for increased operational
efficiency, and implement process redesign, automation and integration solutions to reduce
ongoing operational costs.
- Can implement Managed Services to significantly reduce
costs on non-core business functions.
- Get 24x7 L1/L2/L3 support to improve TTM and Customer
- Can quickly and cost-effectively integrate 3rd Party
- Will cut your time-to-market as well as product
development costs by over 50% by using our agile methodologies and global talent pool.
- You get a partner who will be your high tech go to
resource for quick adoption of technologies like Big Data and Analytics, Cloud
Infrastructure and Virtualization.
Because you can count on our expertise to help you and you can also count on our
commitment to your success.
We have a proven track record of over a decade of successfully working with Telecom
Operators and Telecom ICT Solutions Providers. Our relationships with customers in these
segments have all been long term, a testament to the excellence and value we deliver.
Our expertise in Big Data, Cloud, Mobility, M2M and SDN are available to you.