Eye On Quality
We listen to and clearly understand our customers. With efficient
processes and quality conscious employees, we implement solutions that meet and exceed our
IonIdea is ISO 9001 and ISO 27001 certified, and it is assessed at SEI
CMMI v1.3 Dev Maturity Level 3. These certifications are an affirmation of our processes and
However, our real motivation in following quality processes and
meaningful methodologies is to enhance productivity, increase quality and reusability, reduce
rework and costs, and most importantly satisfy and retain our customers.
Click here to view our CMMI certificate.
IonIdea's Ongoing Quality Objectives
- Instill a Quality mindset in all of our employees
through training, leadership, daily emphasis, supervision, and rewards.
- Enhance the clarity of communication with customers
- Manage customer expectations. Commit only to what we
can deliver. Deliver all our commitments on time.
- SEI/CMMI Level 5 Certification.
- Recruit the right resource for every role.
- Continuously improve and enhance the skills of our
- Continuously improve the relationship with our
employees and increase employee retention.
- Continuously improve and enhance the relationships
with our customers.
- Continuously improve business processes.
- Use IT enabled tools to reduce defects, reduce cycle
time, increase productivity, increase profits, and improve information sharing and access.